Panaya Referral Partner Program Frequently Asked Questions

Why should I partner with Panaya?

Panaya is a fast growing company that is rapidly changing the SAP system landscape.

Our solutions help SAP customers slash up to 50% of the effort and cost of upgrading and maintaining their systems, while at the same time minimizing the risk involved in any system change. Delivered as cloud-based Software-as-a-Service, these solutions are easy to try, buy, and use—all it takes is a 20 minute setup.

With such a clear value and little to no effort involved in getting up and running, Panaya has been enjoying tremendously fast growth. The Panaya Referral Partner Program is your opportunity to be part of the Panaya success story!

What do I get for referring leads to Panaya?

Unlike most referral programs, Panaya rewards you for providing a qualified referral, whether they purchase or not. You earn $250 upon Panaya's approval of a qualified lead, and additional $750 (for a total of $1,000) when your referral becomes a paying Panaya customer.

In addition, top partners will be featured in the Panaya community site, providing you with a unique opportunity to gain visibility for your business with highly-targeted SAP-focused audience.

Who can join the program?

Anybody with a legitimate interest in partnering with Panaya can join the program. Panaya will not tolerate submittal of false information or any other abuse of the program.

How do I join the program?

You can sign up online at our Referral Partner Program page.

What does Panaya consider as a Qualified Referral Lead?

To be considered a qualified lead, your submittal should meet the qualification criteria stated at our Referral Partner Program page.

These criteria may change from time to time, so be sure to check this website often. However, we will honor leads according to the criteria that were published at the time they were submitted.

What happens if I disagree with your referral qualification?

The objective of the program is to create a win-win situation that encourages partners to continue referring qualified leads to Panaya an ongoing basis. Therefore, we will attempt to side with our partners, when reasonable, in case of a dispute. However, in the event a dispute still exists, all decisions made by Panaya are final.

How can I submit leads?

Leads can be submitted online at Submit Lead page.

How do I know if my lead is qualified?

Shortly after a lead is submitted for Panaya's review, you will get a notification whether the lead was accepted or rejected. If the lead was rejected, the reason will be communicated to you.

How do I know if my lead became a Panaya customer?

Monthly reports will be e-mailed to you with the status of your referrals (accepted/pending/rejected/closed).

What is a Pending lead status?

A Pending status means that Panaya is attempting to contact the lead and verify it is qualified.

Why was my lead rejected?

A lead could be rejected for a number of reasons. Most commonly, the lead has not met all of the Panaya qualification criteria. If your lead was rejected, the reason will be specified in the e-mail notification you receive from Panaya.

When will I get paid for my referral?

Your payments for earned awards will be issued once a quarter. Payments will be issued no later than 30 days following each quarter-end.

How do I get paid?

Payments are made exclusively through PayPal. If you do not have a PayPal account at the time a payment is issued, we will keep a credit for you until your PayPal account has been established.

What if I have additional questions?

If you have additional questions, please e-mail them to .

Want to find out more?


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    "Panaya gave us a crystal clear idea of what we would have to change."

    Rune Skovsgaard, IT Director JYSK

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    "It was like we were floundering around in the forest, and when we got Panaya, it was like all of a sudden we were given night vision goggles."

    Rose Clark, Senior Project Manager, Coldwater Creek

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    "The money that we spent with Panaya was more than justified."

    Bob Oldrati, Controller and IT Director Powell Electronics

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    "We were not only on time, we slipped the upgrade in a year early."

    Glen Griffin, Global Director of Application Development Newell Rubbermaid

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    "Thanks to Panaya, our upgrade was a non-event."

    Gerhard Mitton, Senior Department Manager The Foschini Group

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    "Panaya enabled us to spend much less time in the testing cycle than what we have done in the past."

    Francisco Flores, SAP Project Manager FEMSA Empaque

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    "Panaya looks too good to be true – but it really is that good!"

    Marie-Claude Alary, Manager of Business Process Systems Improvement Agropur

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    "We even had some senior managers asking us whether we actually went live – several of them expressed their amazement at how quiet it was."

    Mike Kemp, SAP Operations Manager, Centrica

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    "Without Panaya, I wouldn't have had a good idea of what to change; I wouldn't have known what was going to break."

    Joan Waddell, ABAP Programmer Aluma-Form

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    "We saved around 73 percent of what was originally budgeted for ABAP development."

    Carlos Gomez, SAP Manger Royal Resorts

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    "No exaggerations, Panaya saved us 80 percent of our project time."

    Syed Yaseen, SAP Programmer Minneapolis Public Schools

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    "Whether you’re doing your upgrade in-house or outsourcing it, Panaya allows you to hone in on the areas of SAP you need to be paying attention to."

    David Wascom, CIO, Summit Electric Supply

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    "Panaya was our one-stop shop for the project's analysis and task management."

    Michael Eckert, General Manager of SAP Applications Allegheny Energy

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    "It's not just the time saved, it's the results."

    Jeff Obrzut, Manager of SAP Development Travel Centers of America

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    "How does anyone implement support packages without Panaya?!"

    Shelly Hendee, SAP Support Team Manager Central Vermont Public Service

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    "I don't think the users noticed an upgrade had even happened"

    Barry Finn, IS Applications Project Manager Kingspan

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    "Eighty to ninety percent of our potential problems were taken care of by Panaya."

    Sanjeev Sharma, SAP Regional Support Manager Mercedes-Benz USA

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    "We plan to use Panaya for all our future upgrade and support package projects."

    Grégory Cagin, SAP upgrade programs Manager, SAP Competence Center PSA Peugeot Citroën

"Panaya gave us a crystal clear idea of what we would have to change."

Rune Skovsgaard, IT Director JYSK