PANAYA PRIVACY & SECURITY POLICY

Panaya Inc. ("Panaya") respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our site without giving us any information about yourself. This policy describes how we collect and use any information provided by you when you request to receive additional documentation or material from us, or when you otherwise choose to provide us with your personal information.
 
INFORMATION COLLECTION
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, e-mail address, a home, postal or other physical address, other contact information and other information required to provide a service you requested, such as title, birth date, gender, occupation, industry, etc.

When you browse our site, you do so anonymously. We don't collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our site you visit and how long you spend there. But we do not link your IP address to any personal information unless you have provided us with additional information as described herein.

We collects personal information through our site only when you wish to receive additional material about our products on-line, such as Application Notes, Products Features, Technical information, etc., ask to receive our Newsletter or Brochures, when you ask to be included in an email or other mailing list, or when you submit your information to Panaya for any other reason. When you do any of the said actions, you thereby agree to be bound by this Privacy & Security Policy and to the use of your personal information by Panaya as described herein.

Panaya does not intend to transfer your personal information to third parties without your consent, except to the limited extent provided herein.

USE OF PERSONAL INFORMATION
Since Panaya is a global company, your personal information may be shared with other Panaya offices or subsidiaries around the world, including across borders and from your country or jurisdiction to other countries or jurisdictions around the world. All such entities are governed by this Privacy & Security Policy and/or are bound by the appropriate confidentiality and data transfer agreements.  Your personal information is never shared outside Panaya without your permission, except under conditions explained below. Inside Panaya, data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Panaya, its subsidiaries, affiliates or agents are located.

Panaya may send your personal information to other companies or people only under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to disclose your personal information if required to do so by law, to enforce our Terms of Use or in urgent circumstances, to protect personal safety, the public or our site.

COOKIES AND TRACKING TECHNOLOGY
Like many other commercial Web sites, this site may use a standard technology called "cookies" to collect information about how you use the site. A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself.

A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of our site use cookies to track user traffic patterns. We do this in order to determine the usefulness of our site information to our users and to see how effective our navigational structure is in helping users reach that information.

If you prefer not to receive cookies while browsing our site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by configuring your browser in such manner, although you may not be able to take full advantage of Panaya's site if you do so.

HOW WE USE INFORMATION COLLECTED
Panaya uses information for several general purposes: to fulfill your requests for certain information and services, to keep you up to date on the latest product announcements, products updates, special offers or other information we think you'd like to hear about, and to better understand your needs and provide you with better services. We may also use your information to send you direct marketing information or contact you for market research.

SECURITY MEASURES

Panaya employs the following security measures in order to protect information:

1. Site Domain Defense. The site networks are protected by multiple firewalls sourced from industry-leading security vendors. In addition, Panaya performs security audits - monitoring and analyzing firewall logs to proactively identify security threats.

2. Secure Site Operation. Panaya enforces tight operating system-level security by using a minimal number of access points to all production servers. We protect all operating system accounts with industry-standard, strong passwords and certificates. All operating systems are maintained at each vendor's recommended patch levels for security and are hardened by disabling and/or removing any unnecessary users, protocols, and processes.

3. Application Security. The application security model prevents unauthorized access. A user name and password combination - encrypted using SSL during transmission - strictly controls login processes. An encrypted session ID cookie is used to uniquely identify each user. This security model is reapplied with every request and enforced for the entire duration of each user session.

4. Communication Encryption. All data received by Panaya applications is encrypted with industry standard SSL certificate technology.

5. High Availability Safeguards and Disaster Recovery. Site safeguards to ensure high availability include independent power grids, UPS protection, backup generators, and redundant HVAC units. Moreover, Panaya has redundant system architecture, including multiple uplinks, redundant routers, switches, application, database servers and data stores.

CHANGES TO THIS PRIVACY & SECURITY POLICY
Panaya may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

QUESTIONS OR SUGGESTIONS
If you have questions or concerns about our collection, use, or disclosure of your personal information, or if you want to be deleted from our database, or to unsubscribe from receiving all Panaya information, please e-mail us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .